This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting to Mention Me. We recommend reading this vulnerability disclosure policy fully before you report a vulnerability and always acting in compliance with it.
We value those who take the time and effort to report security vulnerabilities according to this policy. However, we do not offer monetary rewards for vulnerability disclosures.
If you believe you have found a security vulnerability, please submit your report to us using the details provided in our security.txt.
In your report please include details of:
After you have submitted your report, we will respond to your report within 5 working days and aim to triage your report within 10 working days. We'll also aim to keep you informed of our progress.
Priority for remediation is assessed by looking at the impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but should avoid doing so more than once every 14 days. This allows our teams to focus on the remediation.
We will notify you when the reported vulnerability is remediated, and you may be invited to confirm that the solution covers the vulnerability adequately.
Once your vulnerability has been resolved, we welcome requests to disclose your report. We’d like to unify guidance to affected users, so please do continue to coordinate public release with us.
Please be aware that services hosted by our external partners are not in scope of our vulnerability disclosure program. Please report any issues or vulnerabilities to the providers of these services directly.
An non-exhaustive list of these and links to contact the provider include:
This policy is designed to be compatible with common vulnerability disclosure good practice. It does not give you permission to act in any manner that is inconsistent with the law, or which might cause Mention Me or partner organisations to be in breach of any legal obligations.This document was inspired by the NCSC Vulnerability Disclosure Toolkit.